Tombet Casino Customer Support Services
We are here for you 24/7 to ensure your experience is as smooth as possible. If you ever run into a snag, our dedicated support team is ready to assist via live chat or email. Since 2023, we have prioritized clear communication to keep your focus on the fun.
How to Reach Our Team
Our live chat is the fastest way to get answers, typically connecting you with an agent in under 2 minutes. For more detailed inquiries, you can email us at [email protected], and we will get back to you within 24 hours. We provide support in English, German, Norwegian, and Finnish to ensure you feel right at home.
- Available 24 hours a day, 7 days a week.
- Live chat response time is under 2 minutes.
- Email support responses within 24 hours.
- No telephone support is currently offered.
Your Responsible Gambling Tools
We believe in playing safely and offer several tools to help you stay in control. You can set deposit, session, or loss limits directly in your account settings. If you need a break, we provide cooling-off periods and self-exclusion options ranging from 6 months to permanent closure. We are here to support your safe gaming journey.
- Set daily or session-based limits.
- Use reality check notifications to track time.
- Access help via GamCare or BeGambleAware.
- Self-exclusion is available upon contacting support.
Customer Assistance
Our support team is available 24/7 to help with any inquiries you might have regarding your account or gameplay.
- 24/7 live chat availability
- Email support at [email protected]
- Email responses provided within 24 hours
- Multilingual support in English, German, Norwegian and Finnish